Fortinet 1 YEAR 24X7 FC SVC — 1 Year FortiCare Support (FC-10-FVG01-247-02-12) | FortiCare, 24x7 Support

Keep critical Fortinet infrastructure operational through a full year of round-the-clock vendor support. This 1 YEAR 24X7 FC SVC (MPN FC-10-FVG01-247-02-12) provides continuous access to Fortinet technical resources for troubleshooting, configuration guidance, and escalation to engineering when needed. Designed for enterprise environments where security services, VPNs, and firewall throughput directly impact business continuity, the package focuses on rapid diagnosis and remediation to minimize disruption. The service complements on-prem incident response by offering direct vendor engagement and technical ownership for covered devices. Administrators receive prioritized routing for cases and access to Fortinet knowledge resources to accelerate patching, rule audits, and software compatibility checks. Choosing FortiCare support reduces procurement and operational risk compared with unmanaged or third-party-only plans by preserving manufacturer warranty alignment and ensuring firmware/feature guidance from the source. This one-year commitment is appropriate for refresh cycles, project engagements, or bridging coverage while evaluating longer-term support strategies.