Fortinet
1 YEAR 24X7 FC SVC
Out of Stock
Fortinet 1 YEAR 24X7 FC SVC — 12 Month FortiCare 24x7 Support | FortiCare, 24x7, Support
Fortinet
MPN: FTN-FC10FW4KF2470212
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Authorized Dealer — Full manufacturer warranty
Key Features
- Term: 1 year
- Coverage: 24x7 FortiCare technical support
- Support scope: Phone and online case escalation
- Purpose: Rapid incident response and vendor escalation
- Delivery: Fortinet support portal and case management
- Intended for: Production and critical security infrastructure
- Access FortiCare engineers 24x7 with a 12-month FortiCare support subscription
- Escalate critical incidents faster via 24x7 severity routing using Fortinet support channels
Ensure continuous operational support and rapid incident response with a one-year FortiCare 24x7 service subscription. This 1 YEAR 24X7 FC SVC provides 24-hour, 7-day access to Fortinet technical assistance so your infrastructure team can escalate critical issues any time. Designed for production environments where every minute of downtime is costly, the service focuses on faster diagnosis, prioritized handling of severity-1 incidents, and guidance through recovery steps. Purchasing a one-year FortiCare 24x7 term reduces time-to-resolution compared with standard business-hours support and adds predictability to your support costs. Choose this service when incident response SLAs and continuous vendor-backed technical escalation matter more than basic coverage, or when you need to complement internal teams with Fortinet expertise for deployments, upgrades, or incident recovery.
Ideal For
- Provide continuous vendor escalation for production FortiGate deployments
- Ensure 24x7 troubleshooting during high-risk change windows or migrations
- Augment in-house NOC with Fortinet technicians for off-hours incidents
- Secure SLAs for critical security services in regulated environments
Why This Product
- 1Provides 24x7 vendor escalation for one year versus business-hours plans that delay off-hours response
- 2Delivers prioritized handling of critical incidents compared with basic support tiers
- 3Simplifies budgeting with a single 12-month contract instead of ad-hoc case charges
- 4Augments internal operations with direct Fortinet expertise when rapid remediation is required