Fortinet 1 Year 4‑Hour Onsite Premium RMA Service — 12 Months | 4hr Onsite, RMA, Support

Ensure rapid restoration of critical network services with a 12‑month Premium RMA that includes a 4‑hour onsite response. When a covered device fails, Fortinet coordinates expedited RMA processing and dispatches an authorized technician to the site within four hours (subject to regional availability). The service is designed for high‑severity incidents where hardware replacement cannot wait for shipment alone and where immediate on‑site intervention reduces operational risk. This offering combines prioritized RMA handling with on‑site technician expertise—accelerating diagnosis, replacement, and re‑commissioning of Fortinet appliances. Choose this plan for core firewalls, secure gateways, and other infrastructure where rapid physical remediation justifies the higher service tier and cost compared with shipment‑only options.