Fortinet 1 Year FAZ SOCAAS SVC FC-10-0400E-464-02-12 | On-Site Support

Maintain operational continuity with a Fortinet service package built for environments where downtime is expensive. This 3-year on-site maintenance offering delivers 24x7x6-hour support, parts replacement, and parts-and-labor coverage so hardware issues can be addressed without waiting for depot turnaround or internal spare pools. For teams responsible for production infrastructure, the value is in speed and predictability. On-site service shortens the path from incident to repair, while parts replacement helps restore affected systems without extended procurement delays. Parts-and-labor coverage also simplifies ownership by consolidating the service response into a single support motion. This service is well suited to organizations that need dependable coverage for supported Fortinet hardware and want a clearer cost model than ad hoc break-fix support. It is designed to help preserve service levels, reduce operational friction, and keep technical staff focused on higher-value work instead of emergency logistics.