Fortinet 1 Year FG AI-Based Sandbox SVC | 24x7 Remote Support

Support your sandbox environment with a service designed for teams that need fast access to help when security workflows cannot pause. This 1-year FG AI-Based Sandbox service provides continuous technical coverage, including 24x7 support and a 30-minute emergency telephone response for severity level 1 issues. For security operations teams, the value is in reducing uncertainty during active monitoring, analysis, and validation work. When a sandbox is part of the threat detection and response process, delays can slow investigation and affect decision-making. This service helps keep that environment available and supported so teams can stay focused on analysis rather than escalation. It also gives procurement and operations leaders a clear service term with defined support access, making it easier to plan around renewal cycles and service expectations. The combination of remote monitoring, web and phone support, and emergency response coverage makes this a practical fit for organizations that rely on sandbox tooling as part of a broader security stack. Choose this service when the sandbox is not a lab accessory, but a working part of your security posture.