Fortinet FC-10-AO1HG-211-02-36 3-Year 4-Hour RMA | Priority Service

Reduce the operational impact of hardware failure with a 3-year priority RMA service designed for FortiAI Ops 100G deployments. When a covered component fails, the service is structured to accelerate replacement delivery, helping teams restore service faster and protect workloads that depend on consistent platform availability. This is the kind of support tier procurement teams choose when standard replacement windows are not enough. The 4-hour hardware delivery objective helps align support response with environments where downtime carries real cost, whether the platform sits in a core data center, a regional operations site, or a time-sensitive production stack. Because this service is tied to a specific Fortinet product line and term, it is suited to organizations that want predictable support coverage and a clear replacement path. It adds value not by changing the hardware, but by reducing the time between failure detection and recovery action. For teams managing service levels, that difference matters.