Fortinet FC-ESAB-12-XG1 1-Year 24x7 Enterprise Support | FortiGate

Maintain support continuity for your Fortinet environment with a 1-year 24x7 enterprise support agreement for Tier XG1. Built for organizations that depend on uninterrupted security operations, this coverage helps reduce risk when issues arise and keeps your team connected to vendor-backed assistance at any hour. For infrastructure teams, support coverage is not a formality — it is part of the operating model. This agreement helps preserve access to Fortinet expertise during critical incidents, planned maintenance windows, and after-hours events when response speed matters most. It is a practical way to protect the value of your deployment and avoid gaps that can slow remediation or complicate renewals. Tier XG1 support is suited to environments where uptime, response discipline, and predictable service coverage matter more than lowest-cost ownership. By extending enterprise support for 12 months, this agreement helps procurement and operations teams keep the platform under active vendor coverage while preserving budget clarity.