Fortinet FC2-10-AZVMS-204-01-12 FortiCare Premium to Elite Upgrade | Support

Upgrade FortiCare Premium to Elite for a one-year term and raise the support level around your Fortinet environment. This service is intended for customers already covered by FortiCare Premium who need a higher tier of assistance for production systems where response quality and service consistency matter. For infrastructure teams, the upgrade is about reducing friction when support becomes operationally important. Elite coverage is positioned for environments that cannot afford slow escalation paths or uncertain service handling. It gives procurement and operations a clear way to move from standard premium coverage to a more demanding support posture without changing the underlying Fortinet platform. This is a practical choice for organizations running critical security infrastructure, especially where support responsiveness has direct business impact. The one-year term also makes it easier to align the upgrade with budget cycles, renewal planning, or a broader service review. Compared with lower support tiers, this option is designed for teams that value faster attention and a more accountable support relationship.