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Fortinet 1-year FortiCare Premium CSPP support service for FortiGate hardware with on-site parts replacement
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Fortinet FG-1101E-BDL-983-12 1-Year FortiCare | Threat Protection

Fortinet

MPN: FG-1101E-BDL-983-12

$44,086.95
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Authorized Dealer — Full manufacturer warranty

Key Features

  • 1-year service duration
  • 24x7x4 hour on-site support
  • Parts replacement included
  • Parts and labor service characteristic
  • Physical service sub type
  • Maintenance service main type
  • Service response time: 4 hour
  • Service location: on-site
Protect firewall availability with a 1-year FortiCare Premium CSPP support plan built for Fortinet hardware environments that cannot afford extended service gaps. This service package adds on-site assistance, parts replacement, and 24x7 coverage to help restore operations quickly when hardware issues interrupt security operations. For infrastructure teams, the value is straightforward: faster recovery, less spare-parts overhead, and a clearer path to maintaining uptime on a deployed FortiGate platform. Premium support is especially important when the firewall sits at the edge of business-critical networks, where delays can affect remote access, segmentation, and threat protection. This support offering is designed for organizations that want predictable service response and a direct escalation path rather than relying on ad hoc troubleshooting. It helps preserve the operational value of the underlying appliance and supports a more disciplined lifecycle strategy for security infrastructure.

Ideal For

  • Supporting a deployed FortiGate firewall at a branch or campus edge
  • Maintaining uptime for perimeter security appliances in production networks
  • Reducing recovery time for hardware faults in security infrastructure
  • Extending service coverage for firewall assets under operational support contracts

Why This Product

  • 1On-site service instead of remote-only support
  • 2Parts replacement included for faster restoration
  • 34-hour response time for tighter recovery windows
  • 41-year coverage for predictable support planning