FortiAnalyzer-300G 4-Hour Onsite RMA Service | Fortinet Support

Protect security visibility when a FortiAnalyzer-300G hardware issue threatens service continuity. This premium RMA offering pairs 4-hour hardware replacement with onsite engineer support, helping restore the appliance quickly and correctly in environments where log retention, reporting, and incident response cannot wait. Built for teams that depend on Fortinet analytics infrastructure, this service is designed to shorten recovery time and reduce the operational burden on internal staff during a failure event. The onsite engineer component adds hands-on assistance at the point of replacement, which is valuable when the appliance sits in a controlled rack environment or supports tightly managed change windows. This service is intended for customers already covered by FortiCare Premium or FortiCare Elite. It is a strong fit for organizations that value predictable response times and want a higher-touch recovery path than standard return-and-replace coverage. For infrastructure teams protecting compliance reporting, security telemetry, and centralized visibility, the difference is measured in hours saved and risk avoided.