Fortinet
1 YEAR 24X7 FC SVC
Out of Stock
Fortinet FortiCare 1 Year 24x7 Support — 24x7 Coverage, 1 Year | FortiCare, Support, Subscription
Fortinet
MPN: FTN-FC10S424P2470212
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Authorized Dealer — Full manufacturer warranty
Key Features
- Service type: FortiCare 24x7 support
- Term: 1 year
- Access: phone and web case submission
- Entitlement: firmware and security updates during term
- Support scope: technical troubleshooting and escalation
- MPN: FTN-FC10S424P2470212
- Vendor: Fortinet
- Provide 24x7 vendor support with 24x7 phone and web access
Maintain continuous protection for Fortinet appliances with a focused 1‑year FortiCare 24x7 support subscription. Designed for enterprise environments where security uptime matters, this Fortinet support offering provides unrestricted access to Fortinet technical teams via phone and online ticketing, prioritized case handling, and entitlement to software updates and bug fixes during the contract term. Procurement teams choose FortiCare when they must minimize time-to-resolution for security incidents, meet internal SLAs, and retain a single vendor path for firmware and compatibility issues. This SKU delivers a predictable support relationship so infrastructure teams can plan maintenance windows, fast-track escalations, and keep critical firewall, SD-WAN, or security appliances in validated firmware states. Purchase this contract when an existing Fortinet appliance requires vendor-backed support for a defined 12‑month term.
Ideal For
- Maintain production firewalls under vendor support during a 12‑month project
- Retain vendor escalation channels for incident response and forensics
- Ensure eligible appliances receive firmware/security updates during contract
- Contract support for enterprise SD‑WAN or security appliance rollouts
Why This Product
- 1Choose FortiCare when you require vendor-backed firmware entitlements not provided by basic warranty
- 2Purchase 24x7 coverage to shorten out-of-hours resolution times versus business-hours plans
- 3Select FortiCare to retain direct Fortinet escalation paths rather than third-party support
- 4Buy 1 year term for predictable budgeting and clear renewal cadence