Fortinet
1 YEAR 24X7 FC SVC
Out of Stock
Fortinet FortiCare 1 Year 24x7 Support — FC-10-FCM20-247-02-12 | Phone Support, Technical
Fortinet
MPN: FC-10-FCM20-247-02-12
$87.94$93.80
Free shipping on orders over $500
Authorized Dealer — Full manufacturer warranty
Key Features
- Service term: 1 Year
- Support coverage: 24x7 phone support
- Service type: Technical support (FortiCare)
- MPN: FC-10-FCM20-247-02-12
- Provided support: Phone Support
- Manufacturer: Fortinet, Inc.
- Provide 24x7 incident intake via phone using MPN FC-10-FCM20-247-02-12
- Enable priority technical case handling with Fortinet’s support queue
Keep Fortinet infrastructure operational under any schedule with a 1 Year FortiCare 24x7 support contract. Designed for enterprise networks where security appliances protect critical services, this subscription provides continuous phone support and technical case management tied to MPN FC-10-FCM20-247-02-12. Prime for sites requiring after-hours response, the service routes incidents to Fortinet engineers for diagnosis, configuration guidance, and vendor-level escalation. Purchasing FortiCare reduces mean time to resolution for complex issues and preserves warranty alignment for supported devices. This contract suits procurement that must justify a higher support tier: the price reflects guaranteed access to Fortinet resources, prioritized handling, and the operational certainty needed for regulated or always-on environments.
Ideal For
- Sustain perimeter firewall operations across 24x7 production shifts
- Support rapid recovery for Fortinet appliances after security incidents
- Maintain vendor warranty and support eligibility for appliance refresh planning
- Provide after-hours technical escalation for SOC and NOC teams
Why This Product
- 1Provide guaranteed 24x7 phone access versus standard business-hours support
- 2Include vendor escalation and priority queuing compared with basic support tiers
- 3Preserve warranty alignment for covered appliances unlike third-party support
- 4Reduce mean time to resolution by routing issues directly to Fortinet engineers
