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Fortinet

1 YEAR 24X7 FC SVC

Out of Stock

Fortinet FortiCare 24x7 — 1 Year Technical Support, Phone Support | FortiCare, Fortinet

Fortinet

MPN: FC-10-FVE11-247-02-12

$905.37$1,049.70
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Authorized Dealer — Full manufacturer warranty

Key Features

  • Service type: FortiCare Contract (electronic)
  • Service duration: 1 Year
  • Support channel: Phone Support
  • Coverage window: 24x7 technical support
  • Manufacturer MPN: FC-10-FVE11-247-02-12
  • Service main type: Technical
  • Maintain 24x7 technical assistance with phone support via FortiCare electronic contract (MPN FC-10-FVE11-247-02-12)
  • Reduce incident MTTR with access to Fortinet technical resources using FortiCare escalation workflows
Maintain continuous operational readiness for Fortinet deployments with a 1 Year FortiCare 24x7 technical support contract. Delivered electronically, this FortiCare subscription provides unlimited access to phone-based technical assistance for configuration, troubleshooting, and escalation during critical events. Designed for enterprise infrastructure teams, the service shortens mean time to repair and preserves security policy continuity across firewall and security modules. Support integrates with Fortinet's internal diagnostics and ticketing to streamline escalations to engineering when needed. Use this contract to protect production traffic, accelerate incident remediation, and ensure vendor-backed guidance for complex topologies and upgrade windows. This FortiCare option focuses on responsiveness and operational continuity, making it the appropriate choice when budget is allocated to minimize service interruptions and maintain vendor-level accountability.

Ideal For

  • Provide 24x7 vendor support for FortiGate firewalls in distributed data centers
  • Reduce downtime for enterprise perimeter security during off-hours incidents
  • Enable rapid troubleshooting during firmware upgrades and configuration changes
  • Supplement internal NOC with vendor escalation for complex policy or routing issues

Why This Product

  • 1Provides 24x7 phone support rather than business-hours only support
  • 2Delivered electronically for immediate activation and easier procurement
  • 3Targets technical troubleshooting and escalation instead of hardware replacement
  • 4MPN-specific contract ensures alignment with Fortinet support channels
Fortinet FortiCare 24x7 — 1 Year Technical Support, Phone Support | FortiCare, Fortinet | Fortinet Authorized Partner