Fortinet
1 YEAR 24X7 FC SVC
Out of Stock
Fortinet FortiCare 24x7 Support — 1 Year, 24x7 TAC Access | FortiGate, Enterprise
Fortinet
MPN: FTN-FC10WM1002470212
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Authorized Dealer — Full manufacturer warranty
Key Features
- Service term: 1 year
- Coverage: continuous 24x7 TAC support
- Software eligibility: FortiOS and firmware updates where applicable
- Hardware support: RMA coordination under Fortinet policy
- Access methods: phone and web case portal
- Activation: device serial entitlement required
- SKU: FTN-FC10WM1002470212
- Reduce incident resolution time with 24x7 TAC access via phone and portal
Mitigate operational risk and keep security infrastructure available with Fortinet FortiCare 24x7 Support for 12 months. This service grants around-the-clock access to Fortinet’s Technical Assistance Center, eligibility for firmware and software updates where applicable, and managed RMA coordination to streamline hardware repairs. Intended for enterprise and service-provider environments, FortiCare 24x7 accelerates troubleshooting by providing direct vendor escalation paths and documented case resolution. The SKU FTN-FC10WM1002470212 represents a one-year commercial support contract that complements device warranties and internal runbooks, enabling IT teams to prioritize remediation over vendor triage. Activation requires device entitlement registration; service scope and replacement timelines follow Fortinet’s published support policies. Choose FortiCare 24x7 when uninterrupted TAC access, firmware currency, and vendor-managed hardware support are necessary to preserve security posture and maintain service levels.
Ideal For
- Support distributed FortiGate firewalls across branch offices
- Provide vendor escalation for SOC-led incident responses
- Maintain firewall and secure gateway appliances in cloud-connected data centers
- Ensure timely firmware updates for compliance-driven networks
Why This Product
- 1Deliver vendor-managed troubleshooting instead of internal escalation to third parties
- 2Include firmware entitlement and coordinated RMA handling versus warranty-only coverage
- 3Provide consistent 12-month commercial coverage for predictable budgeting
- 4Justify the spend by shortening mean time to restore for critical security appliances