Fortinet Authorized Partner STORE|Enterprise cybersecurity, firewalls, and network security from an authorized Fortinet dealer
Fortinet Authorized Partner

Fortinet

1 YEAR 24X7 FC SVC

Out of Stock

Fortinet FortiCare 24x7 Support — 1 Year, 24x7 TAC Access | FortiGate, Support

Fortinet

MPN: FTN-FC10P822E2470212

Call for Price

Contact Us for Availability
Free shipping on orders over $500
Authorized Dealer — Full manufacturer warranty

Key Features

  • Service term: 1 year
  • Coverage: 24x7 Technical Assistance Center access
  • Software updates: eligible FortiOS and firmware revisions
  • Hardware support: RMA coordination per Fortinet terms
  • Access channels: phone, web portal, and case tracking
  • Entitlement: registered-device validation required
  • SKU: FTN-FC10P822E2470212
  • Reduce downtime with 24x7 access to Fortinet TAC via phone and web portal
Keep critical Fortinet infrastructure operational through outages and complex incidents with Fortinet FortiCare 24x7 Support (1 year). This service provides 24x7 access to Fortinet Technical Assistance Center (TAC) via phone and web portal, eligibility for firmware and software updates, and coordinated RMA handling under Fortinet’s service terms. Designed for enterprise and distributed environments, FortiCare 24x7 accelerates diagnosis for security appliances and routing platforms, reduces mean time to repair, and preserves firmware currency across production fleets. Purchase-level validation and scope are controlled by the registered device serial numbers and Fortinet’s entitlement policies. This SKU (FTN-FC10P822E2470212) is a one-year commercial support contract intended to complement device warranties and reduce operational risk compared with self-managed update strategies. Use FortiCare 24x7 when uptime, predictable incident handling, and vendor-level escalation are required for business-critical network and security services.

Ideal For

  • Support FortiGate firewall fleets in multi-site enterprise networks
  • Maintain production IPS/NGFW appliances in colocation facilities
  • Provide vendor escalation for security operations center (SOC) incidents
  • Ensure firmware patching and compliance for regulated environments

Why This Product

  • 1Provide around-the-clock vendor troubleshooting rather than after-hours community support
  • 2Offer firmware entitlement and RMA coordination not included with basic warranties
  • 3Deliver predictable 12-month commercial coverage compared with ad hoc break-fix
  • 4Justify higher cost by reducing mean time to repair for business-critical security appliances