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Fortinet

1 YEAR 24X7 FC SVC

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Fortinet FortiCare FC-10-U155C-247-02-12 — 1 Year, 24x7 Phone Support | FortiCare, Technical

Fortinet

MPN: FC-10-U155C-247-02-12

$210.60$234.00
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Authorized Dealer — Full manufacturer warranty

Key Features

  • 1 Year FortiCare technical support (electronic), FC-10-U155C-247-02-12
  • Provided support: Phone Support
  • Service main type: Technical
  • Service sub type: Electronic
  • Service description: 24x7 coverage
  • Manufacturer: Fortinet, Inc
  • Ensure continuous vendor access with 24x7 phone support via FC-10-U155C-247-02-12
  • Receive technical troubleshooting with FortiCare 1 Year electronic service
Keep security infrastructure running through incidents with Fortinet FortiCare 1 Year, 24x7 phone support (FC-10-U155C-247-02-12). This electronic FortiCare contract provides continuous access to Fortinet technical teams for troubleshooting, configuration guidance, and issue escalation—designed for teams that require guaranteed access to vendor expertise outside standard business hours. Unlike low-cost refresh options that limit support windows, this 24x7 coverage ensures vendor-level triage at any hour and preserves SLA-sensitive services. Procurement-grade documentation and a known manufacturer part number simplify renewals and asset tracking. Ideal for distributed security deployments and environments where a delayed vendor response increases risk, this FortiCare option reduces mean time to restore through direct phone access and formal escalation paths. Purchase this renewal to maintain continuity of support, retain engineering context, and avoid the operational lift of reintroducing vendor relationship workflows after a lapse.

Ideal For

  • Sustaining perimeter and core Fortinet firewalls overnight and on weekends
  • Vendor-assisted troubleshooting for complex VPN and HA failures
  • Maintaining compliance with contractual uptime obligations
  • Bridging vendor relationship continuity during contract renewals

Why This Product

  • 1Provides 24x7 phone support versus limited business-hour phone options
  • 2Issued as an electronic FortiCare contract for easier procurement and renewal
  • 3Maintains vendor-held incident context versus unmanaged break-fix engagement
  • 4Designed for continuous security operations where downtime risk is high