Fortinet FortiCare Premium to Elite 5 Year Upgrade | Support

Keep Fortinet support aligned with the demands of production infrastructure. This 5-year upgrade moves an existing FortiCare Premium entitlement to Elite, giving organizations a longer support horizon and a higher service tier for environments where response quality matters. The requirement for FortiCare Premium ensures this is a true upgrade path, not a standalone support purchase. That makes it a fit for teams already standardized on Fortinet and looking to raise the support level without changing the underlying platform strategy. For procurement, the five-year term helps reduce renewal churn and supports multi-year budgeting. For operations, it provides a clearer service model around critical systems that cannot afford inconsistent support coverage. This entitlement is especially relevant where uptime, escalation handling, and vendor accountability are part of the operating model. It is designed for organizations that want to protect their Fortinet investment with a support tier that better matches the importance of the infrastructure it covers.