Fortinet FortiCare Premium to Elite Upgrade 1 Year | Support, Warranty

Extend support coverage for eligible Fortinet hardware with a 1-year upgrade from FortiCare Premium to Elite. Built for environments where uptime, incident response, and vendor access matter, this service adds a higher level of support engagement for production security appliances and distributed network sites. For infrastructure teams, the value is in reducing friction when issues surface. Elite support is intended for organizations that need more direct access to Fortinet expertise, tighter service handling, and a support experience aligned to critical operations rather than standard break-fix coverage. It is a practical step up for teams protecting remote offices, branch networks, and security gateways that cannot afford slow escalation paths. This SKU requires an existing FortiCare Premium entitlement and is sold as a 1-year upgrade for the supported product family. It is a fit for buyers who want to preserve their installed base while raising the service tier on assets that carry real operational risk. For procurement teams, it offers a clear way to extend the life and support posture of deployed Fortinet infrastructure without replacing hardware.