Fortinet FortiCare Premium to Elite Upgrade | 1 Year Support

Upgrade Fortinet support from FortiCare Premium to Elite for a one-year term when your environment needs a higher level of vendor engagement. This service is intended for organizations that already have FortiCare Premium in place and want to move to a more responsive support tier without changing the underlying platform. For infrastructure teams, the value is in the service experience: stronger escalation coverage, more direct access to Fortinet support resources, and a support posture better aligned to production workloads. That matters when security infrastructure is tied to business continuity, compliance, or distributed operations where delays can create real cost. Because this is an upgrade path, it fits teams that want to improve support quality on existing Fortinet investments rather than replace them. It is a practical choice for enterprises standardizing on Fortinet and looking to raise the support bar for critical sites, sensitive segments, or environments with tighter operational requirements. The one-year term also gives procurement and operations a clean planning window for renewal or broader service alignment.