Fortinet FortiCare Premium to Elite Upgrade, 3 Year | Support Warranty

Move from FortiCare Premium to Elite support for three years and give your Fortinet environment a higher-touch service path. This upgrade is intended for organizations that already hold eligible Premium coverage and want a stronger support tier for production firewalls where downtime, delayed escalation, and slow case handling carry real cost. FortiCare Elite is built for teams that run business-critical security infrastructure and need more than standard break-fix coverage. It adds a more responsive support experience, helping accelerate issue triage and escalation when network security services are under pressure. For procurement teams, it is a straightforward way to extend the value of an existing FortiCare investment while aligning support quality with the importance of the protected workload. Because this is an upgrade, it fits environments that already standardized on Fortinet and want to preserve that platform choice while improving service levels. The three-year term also simplifies renewal planning and reduces administrative churn across multi-site deployments. For organizations that measure support by time to resolution, not just entitlement, this tier helps protect uptime and operational confidence.