Fortinet FortiCare Premium to Elite Upgrade FC-10-FS3G2-204-02-12 | Support

Upgrade FortiCare Premium to Elite with a 1-year service term designed for teams that need a higher level of support coverage. This is not a standalone entitlement; it requires an existing FortiCare Premium subscription and extends that investment into a more advanced support tier. For infrastructure teams, the difference between support tiers is operational confidence. Elite coverage is typically chosen when response expectations, escalation paths, and service depth matter more than baseline assistance. That makes this upgrade a strong fit for production security environments where faster access to expert help can reduce the cost of disruption. This service is especially relevant for organizations standardizing on Fortinet and looking to align support quality with the importance of the deployment. It helps procurement teams preserve the original Premium investment while moving to a higher service level without replacing the underlying platform support structure. If your environment carries business-critical traffic, supports distributed sites, or sits on the path of essential applications, this upgrade helps ensure support keeps pace with the workload. It is a practical way to raise the service bar without changing the hardware footprint.