FortiGate-100F 4-Hour Premium RMA Service | Fortinet Onsite Support

Keep critical security services online with 4-hour hardware replacement and onsite engineer support for FortiGate-100F deployments. This premium RMA service is designed for organizations that need more than expedited shipping: it adds a rapid response model with field support to help restore the appliance and accelerate return to service. When a firewall failure affects access, segmentation, or perimeter protection, every hour matters. The service is structured to reduce the time between incident and recovery by combining replacement hardware with an engineer who can assist onsite. That combination is especially valuable in environments where internal staff are stretched thin or where local troubleshooting must happen quickly and correctly. This service requires FortiCare Premium or FortiCare Elite and is intended for production networks that cannot tolerate extended disruption. It fits branch, campus, and edge deployments where firewall availability directly affects business operations, user access, and security enforcement. Choose this option when downtime carries real cost and a simple replacement shipment is not enough. The added onsite response helps justify the premium by reducing recovery friction and giving your team a clearer path through hardware incidents.