FortiGate-101F 4-Hour Onsite Premium RMA Service | Fortinet Support

Cut recovery time when a FortiGate-101F fails with 4-hour hardware replacement and onsite engineer support. This premium RMA service is designed for organizations that need more than shipment speed alone. It combines rapid replacement logistics with an engineer presence to help restore service, validate the replacement path, and reduce the operational drag of a critical firewall incident. That matters in data centers, regional hubs, and branch environments where the firewall protects access, segmentation, and remote connectivity. When the appliance is down, the impact can spread quickly across users, applications, and security controls. This service is built to narrow that window and give infrastructure teams a more direct path back to normal operations. FortiCare Premium or FortiCare Elite is required, making this a support tier for teams that already treat the firewall as a business-critical control point. It is a practical choice when the cost of delay is higher than the cost of premium response.