FortiGate-400E 4-Hour Hardware Delivery Premium RMA | Fortinet

Keep security operations moving when a FortiGate-400E appliance fails. This premium RMA service is designed to accelerate hardware recovery with 4-hour delivery, helping infrastructure teams reduce the impact of unexpected outages on perimeter protection, branch connectivity, and policy enforcement. The value is in speed and predictability. When a firewall sits at the edge of a business-critical network, every hour of delay can affect users, applications, and risk posture. This service is intended for organizations that need a stronger recovery commitment than standard replacement coverage and already maintain FortiCare Premium or FortiCare Elite eligibility. For procurement teams, it supports a higher service tier that aligns with uptime requirements and operational risk management. For technical teams, it provides a clearer path to restore the appliance quickly and return the environment to normal operation with less manual escalation. It is a practical choice when the cost of waiting exceeds the cost of premium coverage.