FortiGate-400E Next Day Premium RMA Service | Fortinet Support

Reduce downtime exposure with next-day hardware replacement coverage for FortiGate-400E environments. This premium RMA service is built for teams that need a faster recovery path than standard replacement programs can provide, helping restore firewall capacity before a hardware issue becomes a broader business interruption. Designed for production security deployments, the service pairs with FortiCare Premium or FortiCare Elite and focuses on speed, predictability, and operational continuity. When a covered unit fails, the replacement process is structured to get hardware moving quickly so your team can return the firewall to service with less delay. For organizations supporting branch, campus, or edge security infrastructure, that difference matters. Next-day delivery helps preserve uptime targets, protect remote sites, and reduce the operational burden on internal IT staff during an incident. It is a practical fit for environments where firewall availability is tied directly to user access, application reachability, and security enforcement. Choose this service when the cost of waiting is higher than the cost of faster recovery. It adds a clear support path around a critical security appliance and helps justify premium coverage for networks that cannot afford extended hardware replacement cycles.