FortiGate-400F 4-Hour Hardware Delivery Premium RMA | Fortinet

Maintain service continuity with FortiGate-400F 4-Hour Hardware Delivery Premium RMA Service, a premium replacement option for organizations that cannot afford extended firewall outages. When a hardware failure occurs, the service is designed to speed replacement delivery so teams can bring the appliance back online with less operational drag. This offering is intended for FortiGate-400F environments that already carry FortiCare Premium or FortiCare Elite coverage. That requirement matters: it places the service in a higher-support tier built for infrastructure teams that need tighter recovery expectations and more predictable response handling. For security gateways protecting branches, campuses, or distributed access points, a four-hour delivery target can materially reduce the business impact of a failed device. Choose this service when the firewall is not just another box in the rack, but a control point for traffic, policy enforcement, and remote connectivity. It adds a premium recovery path that helps justify the investment in the platform by protecting uptime where it counts most.