FortiGate-60F 4-Hour Premium RMA Service | Fortinet Support

Reduce outage exposure with premium replacement coverage built for FortiGate-60F deployments. This service provides 4-hour hardware delivery for eligible replacement units, helping restore firewall protection quickly when a device fails. It is intended for organizations that depend on continuous perimeter security, remote office connectivity, and policy enforcement without extended downtime. Because replacement speed matters most when a security appliance is down, this service adds a higher response tier above standard advance exchange options. It is a strong fit for distributed environments where even a short interruption can affect VPN access, internet breakout, or branch operations. FortiCare Premium or FortiCare Elite coverage is required, ensuring the service is paired with the support level needed for mission-critical deployments. For teams standardizing support around uptime targets, this premium RMA option helps align hardware recovery with operational expectations. It is a practical choice when the cost of waiting is higher than the cost of faster replacement.