FortiGate-71F 4-Hour Onsite RMA Service | Fortinet Premium Support

Protect critical network security operations with a service model built for fast recovery. This FortiGate-71F premium RMA offering combines 4-hour hardware replacement with onsite engineer assistance, reducing the time between failure, replacement, and return to service. For infrastructure teams supporting branch, edge, or distributed security deployments, the value is in the response path. Hardware arrives quickly, and an engineer can help with the physical replacement process onsite, which shortens downtime and lowers the risk of recovery delays during an outage. This service is designed for environments where a firewall interruption can affect users, applications, and remote access. It is intended for FortiGate-71F deployments and requires an active FortiCare Premium or FortiCare Elite entitlement. That requirement helps ensure the service is paired with the support tier expected in production environments with strict availability targets.