Fortinet FTN-FC10F7CF22470212 — 1 Year 24X7 FortiCare Support | FortiCare, FortiGate, Service

Minimize firewall downtime and accelerate incident resolution with a one-year 24X7 FortiCare subscription. Intended for infrastructure teams that require continuous vendor support, this service provides around-the-clock access to Fortinet technical resources for troubleshooting, configuration guidance, and escalation. FortiCare delivers remote diagnostics and case management under Fortinet’s support processes, enabling your team to partner directly with the vendor for complex incidents. As a standalone FortiCare SKU, it scales with your device estate and helps standardize support SLAs across sites. Choose this service when you need consistent, vendor-operated escalation paths without adding hardware coverage — ideal for customers who manage hardware replacement through other contracts or who need Fortinet’s expertise for software, signatures, and policy issues.