Fortinet
1 YEAR 24X7 ENTERPRISE SUPPORT AGREEMENT. TIER XXU1.
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Fortinet FTN-FCESAB12XXU1 1-Year 24x7 Enterprise Support | FortiCare
Fortinet
MPN: FTN-FCESAB12XXU1
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Key Features
- 1-year support term
- 24x7 enterprise support coverage
- Tier XXU1
- Fortinet vendor support agreement
- Eligible for supported Fortinet hardware and services
- Annual renewal model
- Production environment support focus
- Maintain 24x7 support coverage for eligible Fortinet deployments with a 1-year enterprise agreement
Protect production security infrastructure with a 1-year, 24x7 enterprise support agreement from Fortinet. Tier XXU1 is designed for organizations that depend on timely vendor assistance to keep critical FortiGate and related Fortinet environments operating with confidence.
This support coverage is a practical fit for teams that need more than basic warranty protection. It helps reduce time spent troubleshooting alone by giving you access to Fortinet support resources around the clock, which matters when incidents happen outside business hours or when change windows are tight. For procurement teams, it also provides a defined support term that aligns cleanly with annual budgeting and renewal cycles.
Choose this agreement when the cost of delayed response is higher than the cost of coverage. It supports operational continuity, helps preserve uptime for security services, and gives infrastructure teams a direct path to vendor-backed resolution when issues affect production workloads.
Ideal For
- Supporting a Fortinet firewall deployed at a primary data center
- Maintaining around-the-clock coverage for branch security infrastructure
- Renewing support for production Fortinet appliances on an annual cycle
- Backing security operations teams that require vendor escalation after hours
Why This Product
- 124x7 coverage versus business-hours-only support
- 2Enterprise support versus basic warranty coverage
- 3Annual term versus multi-year commitment
- 4Vendor escalation versus self-managed troubleshooting